Returns policy
Supply of goods and services through a website - business to consumer
1 The contract between us
We must receive payment in full of the price for the goods/service that you order before your order can be accepted. Once we have received payment we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
2 Price
2.1 The prices payable for goods/services are as set out in our website. All prices are quoted in British pounds.
2.2 You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery/handling charges are set out in our website. (Link here to prices for shipping/handling)
3 Right for you to cancel your contract
3.1 You may cancel your contract with us for the goods/services you order at any time up to the end of the seventh working day from the date you receive the ordered goods/services. You do not need to give us any reason for canceling your contract nor will you have to pay any penalty.
[3.2 You cannot cancel your contract if the goods you have ordered are wigs, tiara’s, magazines, the study guide or if you have taken any audio or video recording material out of the sealed packaging in which it was delivered to you.]
3.3 To cancel your contract you must notify us in writing. kiwi@Idanceirish.com
3.4 If you have received the goods before you cancel your contract then [unless, under clause 3.2, you do not have a right to cancel] you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
3.5 Once you have notified us that you are canceling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
4 Cancellation by us
4.1 We reserve the right to cancel the contract between us if:
4.1.1 we have insufficient stock to deliver the goods you have ordered;
4.1.2 we do not deliver to your area; or
4.1.3 one or more of the goods you ordered be listed at an incorrect price due to a typographical error or an error in pricing information received by us from our suppliers. (6)
4.2 If we do cancel your contract we will notify you by e-mail and we will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
5 Delivery of goods to you
5.1 We will deliver the goods/service ordered by you to the address you give us for delivery at the time you make your order.
5.2 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.
5.3 You will become owner of the goods/services you have ordered when they have been delivered to you. Once goods/services have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
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